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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our service.

Information You Provide

  • Account information (name, email address, password)
  • Resume content and personal details
  • Job descriptions you submit for resume tailoring
  • Payment information (processed securely by Razorpay)
  • Communication with our support team

Information We Collect Automatically

  • Usage data and service interactions
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our resume building service
  • Process payments and manage your subscription
  • Generate AI-powered, tailored resumes based on your data
  • Communicate with you about your account and service updates
  • Provide customer support and respond to your inquiries
  • Analyze usage patterns to improve our service
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., payment processing, cloud hosting)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with any merger, acquisition, or sale of assets
  • Safety and Security: To protect the rights, property, or safety of MOR, our users, or the public

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication through Clerk
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Secure payment processing through Razorpay

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account data: Retained while your account is active and for a reasonable period after deletion
  • Resume data: Retained according to your subscription plan terms
  • Payment records: Retained for legal and tax compliance purposes
  • Usage logs: Typically retained for 12 months for service improvement

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Data Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@makersofresume.com.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform:

  • Essential Cookies: Required for basic site functionality and security
  • Performance Cookies: Help us understand how users interact with our service
  • Authentication Cookies: Keep you logged in and secure

You can control cookie settings through your browser, but disabling certain cookies may limit site functionality.

8. Third-Party Services

Our service integrates with third-party providers who have their own privacy policies:

  • Clerk: Authentication and user management
  • Razorpay: Payment processing
  • Firebase: Data storage and hosting

We encourage you to review the privacy policies of these third-party services.

9. International Data Transfers

Your information may be stored and processed in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and are protected by appropriate safeguards.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. The "Last updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@makersofresume.com

Subject: Privacy Policy Inquiry